{"id":3548,"date":"2021-10-17T21:17:52","date_gmt":"2021-10-17T21:17:52","guid":{"rendered":"https:\/\/souljourneyoflife.org\/theshoppes\/?page_id=3548"},"modified":"2021-10-17T21:22:55","modified_gmt":"2021-10-17T21:22:55","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/souljourneyoflife.org\/theshoppes\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#afcacc;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1424.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-color:#d1b2ff;--awb-bg-color-hover:#d1b2ff;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><a class=\"fusion-modal-text-link\" href=\"#\">\n<style>\n  [data-custom-class='body'], [data-custom-class='body'] * {<br \/>          background: transparent !important;<br \/>        }<br \/>[data-custom-class='title'], [data-custom-class='title'] * {<br \/>          font-family: Arial !important;<br \/>font-size: 26px !important;<br \/>color: #000000 !important;<br \/>        }<br \/>[data-custom-class='subtitle'], [data-custom-class='subtitle'] * {<br \/>          font-family: Arial !important;<br \/>color: #595959 !important;<br \/>font-size: 14px !important;<br \/>        }<br \/>[data-custom-class='heading_1'], [data-custom-class='heading_1'] * {<br \/>          font-family: Arial !important;<br \/>font-size: 19px !important;<br \/>color: #000000 !important;<br \/>        }<br \/>[data-custom-class='heading_2'], [data-custom-class='heading_2'] * {<br \/>          font-family: Arial !important;<br \/>font-size: 17px !important;<br \/>color: #000000 !important;<br \/>        }<br \/>[data-custom-class='body_text'], [data-custom-class='body_text'] * {<br \/>          color: #595959 !important;<br \/>font-size: 14px !important;<br \/>font-family: Arial !important;<br \/>        }<br \/>[data-custom-class='link'], [data-custom-class='link'] * {<br \/>          color: #3030F1 !important;<br \/>font-size: 14px !important;<br \/>font-family: Arial !important;<br \/>word-break: break-word !important;<br \/>        }<br \/><\/style>\n<div data-custom-class=\"body\">\n<div>\n<div class=\"MsoNormal\" style=\"text-align: center; line-height: 115%;\" align=\"center\">\n<p><a name=\"_2cipo4yr3w5d\"><\/a><\/p>\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\"><strong><span style=\"font-size: 26px;\"><span data-custom-class=\"title\">RETURN POLICY<\/span><\/span><\/strong><\/div>\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\"><\/div>\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\"><span style=\"font-size: 15px;\"><span style=\"color: #595959;\"><strong><span data-custom-class=\"subtitle\">Last updated October 17, 2021<\/span><\/strong><\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\"><\/div>\n<div class=\"MsoNormal\" style=\"text-align: left; line-height: 150%;\" align=\"center\"><span style=\"font-size: 15px;\"><br \/>\n<a name=\"_2cipo4yr3w5d\"><\/a><\/span><\/div>\n<\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.<\/span><\/div>\n<\/div>\n<div style=\"line-height: 1.1;\"><\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"heading_1\"><a name=\"_iwimutmowezb\"><\/a><strong><span style=\"line-height: 115%; font-family: Arial; font-size: 19px;\">RETURNS<\/span><\/strong><\/div>\n<\/div>\n<div style=\"line-height: 1.1;\"><\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.<\/span><\/div>\n<\/div>\n<div style=\"line-height: 1.1;\"><\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"heading_1\"><a name=\"_16t1v96tankw\"><\/a><strong><span style=\"line-height: 115%; font-family: Arial; font-size: 19px;\">RETURN PROCESS<\/span><\/strong><\/div>\n<\/div>\n<div style=\"line-height: 1.1;\"><\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">To return an item, please email customer service at customer-service@souljourneyoflife.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,\u00a0place the item securely in its original packaging\u00a0and include your proof of purchase,\u00a0and mail your return to the following address:<\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.1;\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">\u00a0<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">Soul Journey of Life<br \/>\n<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">Attn: Returns<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">RMA #<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"color: #595959;\">477 East 114th Street<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">Cleveland, <\/span><\/span><span style=\"font-size: 15px; color: #595959;\">OH<\/span><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\"> 44108 \u00a0<\/span><\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"line-height: 115%; font-family: Arial; color: #595959;\">United States \u00a0<\/span><\/span><\/div>\n<\/div>\n<div style=\"line-height: 1.1;\"><\/div>\n<div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.\u00a0<\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.1;\"><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"heading_1\"><a name=\"_qxq7t4ufn5pr\"><\/a><strong><span style=\"line-height: 115%; font-family: Arial; font-size: 19px;\">REFUNDS<\/span><\/strong><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\"><a name=\"_kcap2nw8xg2p\"><\/a><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.1;\"><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; line-height: 115%; font-family: Arial; color: #595959;\">After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return.\u00a0Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.\u00a0We will notify you by email when your return has been processed.<\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\"><a name=\"_gjdgxs\"><\/a><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.1;\"><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 115%;\" data-custom-class=\"heading_1\"><a name=\"_33ujiidflcnn\"><\/a><strong><span style=\"line-height: 115%; font-family: Arial; font-size: 19px;\">EXCEPTIONS \u00a0<\/span><\/strong><span style=\"font-size: 15px;\"> \u00a0<\/span><\/div>\n<div class=\"MsoNormal\" style=\"line-height: 1.1;\"><\/div>\n<\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"color: #595959; font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">The following items cannot be returned:<\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"><span style=\"color: #595959; font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\"> \u00a0<\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><strong><span style=\"font-size: 13px; color: #595959;\">\u00a0 \u00a0 \u00a0\u25cf \u00a0 \u00a0\u00a0<\/span><\/strong><span style=\"color: #595959; font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Digital, Perishables\u00a0 \u00a0<\/span><\/div>\n<div style=\"line-height: 1.1;\" data-custom-class=\"body_text\"><\/div>\n<div data-custom-class=\"body_text\"><span style=\"font-size: 15px;\"> \u00a0<\/span><\/div>\n<div style=\"line-height: 1.1;\" data-custom-class=\"body_text\" data-empty=\"true\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\">\u00a0<\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\">For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.\u00a0<\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\" data-empty=\"true\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\">\u00a0<\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\" data-empty=\"true\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\"><strong>Please Note<\/strong><\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\" data-empty=\"true\"><span style=\"color: #595959;\"><span style=\"font-size: 15px;\"> \u00a0<\/span><\/span><span style=\"font-size: 15px;\"> \u00a0<\/span><span style=\"color: #595959;\"><span style=\"font-size: 15px;\">\u00a0 \u00a0<\/span><\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\"><strong style=\"font-weight: bold; color: #000000; font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 13px; color: #595959;\">\u00a0 \u00a0 \u00a0<strong style=\"font-weight: bold; color: #000000; font-family: sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #ffffff;\"><span style=\"color: #595959; font-family: sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important;\">\u25cf\u00a0<\/span><\/strong>\u00a0 \u00a0\u00a0<\/span><\/strong>Sale items are FINAL SALE and cannot be returned. \u00a0\u00a0 \u00a0<\/span><\/div>\n<div style=\"line-height: 1.1;\"><\/div>\n<div data-custom-class=\"heading_1\"><span style=\"font-size: 19px; color: #000000;\"><strong>QUESTIONS<\/strong><\/span><\/div>\n<div style=\"line-height: 1.1;\"><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\">If you have any questions concerning our return policy, please contact us at:<\/span><span style=\"font-size: 15px;\">\u00a0<\/span><\/div>\n<div style=\"line-height: 1.5;\" data-custom-class=\"body_text\"><span style=\"font-size: 15px; color: #595959;\">customer-service@souljourneyoflife.com\u00a0<\/span><\/div>\n<style>\n      ul {<br \/>        list-style-type: square;<br \/>      }<br \/>      ul > li > ul {<br \/>        list-style-type: circle;<br \/>      }<br \/>      ul > li > ul > li > ul {<br \/>        list-style-type: square;<br \/>      }<br \/>      ol li {<br \/>        font-family: Arial ;<br \/>      }<br \/>    <\/style>\n<\/div>\n<\/a><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3548","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/souljourneyoflife.org\/theshoppes\/wp-json\/wp\/v2\/pages\/3548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/souljourneyoflife.org\/theshoppes\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/souljourneyoflife.org\/theshoppes\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/souljourneyoflife.org\/theshoppes\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/souljourneyoflife.org\/theshoppes\/wp-json\/wp\/v2\/comments?post=3548"}],"version-history":[{"count":0,"href":"https:\/\/souljourneyoflife.org\/theshoppes\/wp-json\/wp\/v2\/pages\/3548\/revisions"}],"wp:attachment":[{"href":"https:\/\/souljourneyoflife.org\/theshoppes\/wp-json\/wp\/v2\/media?parent=3548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}